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Tenants should ask landlords these questions, says Build To Rent giant

Build To Rent giant Grainger has issued a checklist of questions which it advises tenants to ask their landlords before agreeing to rent.

Grainger is a FTSE 250 business and the UK’s largest listed residential landlord . It has so far provided some 11,100 Build To Rent units and has a pipeline of a further 5,000.

It says these are ‘must-ask’ questions before tenants sign contracts. 

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1. Who is the landlord? 

Grainger says: "This might sound obvious, but you’d be surprised how many people don’t ask this simple question. Learning who the landlord is will enable you to establish if they’re legitimate and trustworthy, while helping you understand their expectations and management style." 

2. Is there a break clause in the contract? 

Grainger says: "A break clause in a rental agreement enables either you or the landlord to end the lease early. While this can provide you with flexibility, it may also give the landlord the power to regain possession of the property before you’re ready to leave." 

3. What do I do if repairs are required and how long will it take? 

"There’s nothing worse than needing repairs on your property only for your pleas for help to be ignored by your rental provider. Establish from the start exactly who you need to call in times of need and what timeframe they work to when responding to requests. It may be worthwhile to find out before you sign a tenancy agreement if the property is managed by a third party managing agent, or if you will deal directly with the landlord to manage repairs."

4. What council tax band is the property in? 

"Council Tax is broken down into different bands with different rates for each, While there are some exemptions, the likelihood is that you’ll need to pay the full rate of council tax, which can add hundreds of pounds to your monthly expenses. Responsibility for paying council tax falls on the tenant so it’s important to find out your rate early on to avoid getting an unwelcome surprise from the council down the line." 

5. Who are the current electricity, gas and water providers? 

"Like council tax, the cost of your utility bills can vary depending on your provider, so, responsibly plan your future finances by crunching the numbers to discover how much you’re likely to pay for electricity, gas, and water. Also find out if you can potentially save on your bills by switching providers or getting a water meter fitted. If switching, do your research on the best tariffs before you move in so that you can act quick, and change as soon as you move in."

6. What is the property’s EPC rating? 

"Your energy bills will also partly be determined by the EPC rating of your property, which grades how energy-efficient a property is from A (best) to G (worst). A better rating will mean lower energy bills – and more money in your pocket. Many new build homes are more energy efficient and offer a better EPC rating so this is something to consider when looking for a new home. Bigger BTR landlords such as Grainger provide highly energy efficient homes but also run engagement programmes with residents to help encourage energy savings." 

7. Can I redecorate? 

"While this is arguably less important than finance-related questions, creating a comfortable space to live is essential to wellbeing. Whether or not you’re permitted to redecorate, whether that’s painting the walls or hanging a picture, will be down to the landlord." 

 

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    All perfectly sensible questions, some of which should already have been answered in the advert for the property.

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    The property portals like Zoopla and Rightmove, have sections for Council Tax and EPC so they need to read the advert. Sadly most cannot read, or comprehend these days. ☹️

    All our adverts start with when it is available, the type of tenant required and any restrictions such as no pets, not suitable for children etc. The first question most ask is when is it a available?😠

     
  • George Dawes

    Can i have the keys and deeds to the property ?

    Keir said it was my right

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    Yes of course you can, and would you like me to fit a new kitchen before I hand it over 😂.

     
  • Peter  Roberts

    Perhaps these potential tenants don’t realise that there are probably 20+ more potential tenants looking for the same property.
    Most of these questions the letting agent will have the answers to anyway.

  • Sarah Fox-Moore

    1. I am the Landlord
    2. There's no break clause it is a 6 month AST
    3. Inform me of serious issues promptly and/or bring general repairs to my attention during the Quarterly Inspections. They will be fixed as l determine in a timely fashion.
    4. It says clearly on the advert
    5. The water is supplied by the local water authority ...obviously. who the electricity and/or gas suppliers are? God knows. The last Tenants changed supplier about 8 times. Good luck. Youll have to wait for some correspondence.
    6.EPC is C
    7. No. You can not redecorate until or unless you have been in the property for 2 years subject to satisfactory Quarterly Inspections and proved to be a good, responsible tenant & even then, only with prior written permission and with specific caveats. It was fully redecorated before you moved in.

    Richard LeFrak

    Very Fair Answers

     
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    Good answers Sarah, Only thing I would change is, I find out who is supplying the gas and electric after the tenant has changed them.

     
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    They can ask what they like, and I'm happy to provide the answers, however with 100 enquiries in 3 days...
    Never had a tenant who is interested in the EPC.
    Anyone who asks, can I have pets, can we make holes in the walls, can we redecorate, doesn't get to the top of the list.
    Properties are in good decorative order in neutral colours before tenants move in, so there is no need to redecorate. I have had plenty of tenants who go ahead anyway without permission and the result has never been good. I have yet to meet tenants with any decorating skills.
    Equally I rented myself for 4 years and did not feel the need to redecorate or make holes in the walls.

    Richard LeFrak

    Also Very Fair Answers

     
  • George Dawes

    Don’t mention epc gibbo will appear and well you know what happens next

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    • A S
    • 27 June 2024 11:19 AM

    It's like rubbing a magic lamp. He'll appear and grant you 3 wishes (as long as the involve 1. heat pumps 2. ventilation systems and 3. internal insulation)!

     
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    A S
    You forgot his Nuaire PIV ventilation unit. I wonde what it would cost to seal him up between one of his Rockwool layers?

     
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    And copies of EICR and gas safety reports, signed receipt for any deposit, copy of latest edition of 'How to rent' booklet.

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    Martin, that’s 4. I think there’s a few more. Information sheet on TenancyDeposits, Energy Performance Certificate, Emergency lighting Certificate, Fire Alarm Certificate,
    Proof of working Carbon Monoxide detector, license of which ever category (in London Borough wide but majority don’t have them) if not from uk have you got all them Share Code, have you referenced your Tenant now a requirement don’t know why,
    Are you a paid up member of the Information Commissioners office or it’s illegal to hold or share information.
    Goodness me I know you all have got those but you don’t know anything a out the Tenant yet now because you have nothing else to do and you work for free check them out. Don’t mention the Departments Model Tenancy Agreement or you’ll need another day to deal with that nonsense.
    While you are at it have you done the fire risk assessment £220.00 annually or change of Tenant thank you,
    Have you checked for legionnaires disease if you got them storage tanks, while you are sitting your hind quarters do the Appliances check and put them little stickers on. Now I’am shocked none of you are Compliant I must give you a big Penalty for being so stupid to house people off your own backs. Why are you not on Benefits.

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