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Barry Lester
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First I must declare an interest in true stereoscopic 360° virtual tours or viewings as an evangelist for a company that has developed its own camera rig and backend software. Currently there is massive confusion over what is and isn't a true virtual viewing or tour. The dictionary definition says “not physically existing as such but made by software to appear to do so” So a true virtual tour isn't video chat, a simple video or a picture carousel, by far the most widely used and recognised virtual tours are in fact Google's Street view. True 360° Virtual Tours are made up of multiple images taken by a special camera or generated by a computer and joined together within an interface (special software). Tours can then be viewed on any Internet browser or 360° headset. The best virtual tours allow negotiators to virtually accompany clients on property viewings, zooming in and out of every room from every angle in intimate detail as if viewing in person answering questions as the call proceeds. From a best practice point of view you wouldn't tell a client the front door key is under the matt let your self in and have a look around! Accompanying clients will build a trusted relationship helping avoid disputes at a later date. The Primary Advice issued by Warwickshire County Council Trading Standards in partnership with The Property Ombudsman and Propertymark referred to in this article specifically refers to video not Virtual Viewings or Tours. I hope this helps.
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From: Barry Lester
29 May 2020 15:12 PM